Direct Access partners with healthcare providers to deliver preventive care services to patients. Our dedicated Care Management teams support patients in between visits to help improve their healthcare experience and drive better clinical outcomes. Direct Access addresses patient’s medical concerns as well as any mental health underliers to ensure that patients receive the care and support they need.
Implementing a successful care management and patient support program is resource intensive and often cost prohibitive. Direct Access solves this by acting as an extension of the practices we serve to support patients between visits. Our goal is to ensure that patients are following their plan of care, adhering to their medication regimen, and have an opportunity to address concerns before they escalate. By doing this, Direct Access reduces the burden on providers and their staff while helping to improve clinical outcomes for their patients.
Direct Access works with providers and administrators to seamlessly integrate with their practice. We understand the importance of patient flow as well as front and back-office efficiency and take all necessary steps to preserve it. Our nurses, medical assistants, and social workers have all trained to be sensitive to the needs and priorities of providers and their staff.